Privacy
What we collect when you contact us, and what we do with it. Last updated September 24, 2026.
What we collect
When you send our quote form: what you're interested in, your message, quantity, size, the kind of buyer you are, the delivery country, your name, your email and, if you give it, your website.
When you email us or message us on WhatsApp: whatever you choose to send, including images.
Why we use it
To answer your request, send you a quote and carry out your order. We don't sell your details, and we don't use them for advertising.
Your customers' photos
Images you send for a commission are used only to quote and paint that order. We don't show them to other clients or use them in our marketing without your permission.
Who handles it for us
Form submissions are delivered to our inbox by Formspree, a form service based in the United States. This website is hosted on Cloudflare. WhatsApp messages are handled by WhatsApp.
How long we keep it
For as long as we need it to answer your request, and afterwards as part of our business and tax records.
Analytics and cookies
We use Cloudflare Web Analytics, a cookieless service, to see which pages are useful. It doesn't set cookies, doesn't fingerprint visitors and doesn't track you across other sites. This site doesn't use advertising cookies. Our host may set cookies that are strictly necessary for security.
Legal basis
We process your details to take the steps you ask for before a possible order, such as sending a quote, and to carry out an order once placed. We keep business records because the law requires it.
International transfers
We're based in China, and some of the services we use, such as Formspree, are based in the United States. Your details may therefore be processed outside your country. We rely on the safeguards these providers offer for international transfers.
Your choices
You can ask us what we hold about you, and ask us to correct or delete it. Write to sales@velaturo.com.
If you're in the European Union or the United Kingdom and you're unhappy with how we handle your details, you have the right to complain to your local data protection authority.
Who we are
Xiamen Velaturo Art Co., Ltd.
No. 302-7 Yuanshan South Road, Huli District, Xiamen, Fujian, China